Withdrawal
Cancel your order
Changed your mind? You can withdraw from your purchase within 30 days of receiving it, no reason needed. The full details are in our Return policy.
The fastest route: go to account.robaluca.com, sign in with the email you ordered with, open your order and choose to cancel or return it. We confirm by email.
By email: send an unambiguous message to hello@robaluca.com with your name and order number. The form below is there if you prefer it, but it is never required.
Model withdrawal form
To ROBA LUCA BV, Diksmuidsesteenweg 301, 8800 Roeselare, Belgium, hello@robaluca.com:
I hereby give notice that I withdraw from my contract of sale of the following goods:
Ordered on / received on:
Name of consumer:
Address of consumer:
Date:
Copy it into an email or letter, fill it in, send it. We confirm receipt right away.